TPA and Payor Satisfaction Survey
Community Health Alliance

TPA and Payor Satisfaction Survey

CHA would like to find out how our staff is doing in supporting our clients. World Class Customer Service is our mission and our overall goal. In order to provide you with a high level of service it is important to receive feedback from you. Please rate the service you receive from CHA. Thank you!

Please indicate your level of satisfaction with the following CHA services.

Please rate your overall service level with CHA.

How satisfied are you with receiving updated provider directories/access cards/CHA Network updates?

Do you find the CHA newsletter beneficial?

How satisfied are you with the frequency of contact with your CHA Representative?

How satisfied are you with CHA's reporting capabilities (GEO ACCESS, DISRUPTION ANALYSIS)?

Please rate the information available on the CHA website.

What is the likelihood of you recommending CHA to others?

Any additional comments about CHA?

Your Information

Thank you for your participation in this survey.

Disclaimer: This information is for informational purposes only and is not intended to constitute professional advice as circumstances may vary. CHA is not liable for information contained on this site. Fee schedule information applies only to M.D.s and D.O.s, not to any other Allied or Behavioral Health providers. CPT code allowables are global and do not represent modifiers. Information contained on this website is subject to change.