Broker and Agent Satisfaction Survey
Community Health Alliance

Broker and Agent Satisfaction Survey

CHA would like to find out how our staff is doing in supporting our clients. World Class Customer Service is our mission and our overall goal. In order to provide you with a high level of service it is important to receive feedback from you. Please complete the following survey to rate our services. Thank you!

Please indicate your level of satisfaction with the following CHA services.

Please rate your overall service level with CHA.

How satisfied are you with receiving updated provider directories/access cards/CHA Network updates?

Please rate the frequency of contact with your CHA Representative.

How satisfied are you with receiving the CHA fee schedule information?

How satisfied are you with CHA monthly provider updates?

Please rate the information available on the CHA website.

How likely are you to recommend CHA to others?

Any additional comments about CHA?

Your Information (Optional)

Thank you for your participation in this survey.